Account & Subscriptions

 We've made it as easy as we can for you to manage your subscriptions so you have full control of your Dip experience. Here is a quick guide to help speed things up.


1. Logging in to your account

If you already have an account, you can simply tap the account icon and enter your email and password to login.

If you don't have an account yet or aren't sure if you created one when you ordered, don't worry, all you have to do is:

  • Tap the account icon
  • Then "Create your account"
  • Enter the email address you used to place the order
  • Create a password
  • Your orders and subscriptions will all automatically be added to your account.


2. Managing Your Subscriptions

Here is a quick demo video of everything you need to know to take full control of your subscriptions.

  • Products
  • Quantities
  • Frequency
  • Delivery dates
  • Skipping Deliveries
  • Delivery Addresses
  • Cancelling


3. Updating Your Payment Method

To update your payment method, please follow the quick demonstration video below: